Terms + Conditions

Our policies are intended to be fair to all parties involved, and we require that you read them thoroughly. By consulting services from Render Dwell, using our website services, and/or accessing our website content, you agree to these Terms + Conditions, as well as our Revision Policy and Refund Policy, which are incorporated herein by reference. Do not access the Render Dwell website if you do not agree to these Terms + Conditions.

Your Data + Privacy

Render Dwell may use any data you submit or obtain (User Content) to provide requested services such as purchasing and billing information. Any personal contact information you provide may be used to contact you about your order or design execution.

All payments are received through a secure third-party provider, and upon purchasing Render Dwell services, you agree to accept the terms and conditions of the applicable payment provider.

By submitting information to Render Dwell, such as photos, digital files, blueprints, architectural renderings, or other data, you agree that Render Dwell may use such data in connection with its services, including for marketing purposes on its website, print marketing, and social media (Google, Facebook, Instagram, Pinterest, Next Door, etc. on). You also agree that Render Dwell may license digital photos for commercial purposes. We never reveal the location of your home or your name. You also confirm that all photos, digital files, blueprints, architectural renderings, and other data submitted to Render Dwell are original and will not violate any third party's intellectual property rights and that proper permission has been granted by the homeowner, architect, firm, real estate photographer, or other owner of such data. Render Dwell is not responsible for violation of any third party’s intellectual property rights as a result of unauthorized files or data submitted by its clients.

Render Dwell will not be held liable for infringement of intellectual property rights based on any information, files, data, or materials submitted by you. You agree to indemnify, defend, and hold harmless Render Dwell and any of its owners, directors, consultants, contractors, and employees from any loss, cost, liability, claim, cause of action, and expense (including attorneys' fees and litigation costs) arising out of or relating to the User Content in any way, directly or indirectly, including but not limited to infringement or misappropriation.

Revisions

Should your service include a free revision, see the list of elements considered for free revisions below.

The following items ARE included in free revisions: door design or finish. garage door design or color. window design or color, including shutters. roof color (not material). column style. light fixtures. siding or cladding color (not material). paint or trim color. flooring color. tile color. decor items such as mailboxes, address numbers, portable planters, furniture, or wall art.

The following items are NOT included in free revisions: changes or additions to front or back patio / deck structures. stair design or layout. front or back walkways or paver layout. railing design or layout. roof material or gable structure. embedded landscape elements, such as plants, flowerbeds, or trees. driveways. cladding material. siding material or install direction. flooring install direction. tile install direction.

Changes to architecture or layout are not considered free revisions.

Revisions will be available by request for up to 90 days from initial project completion. After the 90-day mark, the request will be considered a new project, and will be invoiced as such.

If you would like elements revised which do not fall under the free revision parameters, you may purchase those for an additional fee upon request. Have a question about revisions? Email us at info@renderdwell.com

Refunds

It is the client's responsibility to submit accurate data and User Content. It is the client's responsibility to provide a photo that is clear, high in resolution and color quality, straight, and level. Render Dwell is not liable for any incorrect or incomplete information in User Content. Render Dwell is not responsible for photograph acquisition. Should a photo be obtained from a realtor, photographer, or any other party, please review the copyright statements in the Data + Privacy section above.

Client submissions, scale and dimensions, architectural style, and design team experience are used to create designs. Everything shown on the final rendering deliverables, as well as listed in the final Style + Specification Guide PDF, is a design suggestion. Colors, materials, furniture scale, and architectural elements shown are not guaranteed to be exact, and are for virtual representation and inspiration only. We cannot guarantee accurate portrayal of any of the aforementioned elements. The owner should test and sample all colors and materials prior to install or making changes to your home or building. Scale of furniture, fixtures, and equipment is for virtual representation only, and all dimensions should be field verified by the owner prior to purchase and install. Render Dwell is not responsible for services including purchase, installation, or coordination with contractors, dealers, or any other vendors.

Render Dwell begins the design process begins upon order submission. Render Dwell DOES NOT PROVIDE REFUNDS ON ORDERS THAT ARE IN PROCESS. This includes both designs in process and those that have been completed and/or delivered. Please keep in mind that if we process a refund for any reason agreed upon, we will deduct 3% of the refund amount, or a minimum of $30, to cover our processing fees.

Our Rights

The Render Dwell website must be used in accordance with its intended purpose and not for any illegal or unauthorized purposes. Render Dwell owns the intellectual property on this website. You may not modify, download, copy, reproduce, sell, or distribute any of the content herein, including, but not limited to, coding, creative content, pictures or images, logos, characters, or copies of our website's content.

Regardless of any warranties or disclaimers, Render Dwell is not liable to you or any third party for consequential, incidental, or punitive damages, expenses, or losses resulting from your use of our site, our consultation/advice, or our services sold.

Render Dwell may adjust color/brightness/saturation/cropping of submitted photos or files in order to complete the best possible final deliverable. Images submitted by the client may also be altered by Render Dwell to complete the final deliverable. Items may be changed or removed such as trees, landscaping, hardscaping, lighting, yard elements, toys, cars, trash cans, etc. Render Dwell cannot guarantee that items altered or removed in the virtual drawings are in fact permissible to be altered or removed by the owner or contractor. Physical, financial, or legal limitations may apply for alteration or removal of natural or structural elements.

Render Dwell's deliverables, including but not limited to photos, PDFs, and other digital files, are the sole property of Render Dwell.

All inquiries, contacts, and purchases made through the Render Dwell website and/or Render Dwell’s representatives constitute an offer to communicate or transact with you, and we reserve the right to decline any such interaction at any time. Any User Content may be published by Render Dwell for marketing purposes. By submitting any User Content, including but not limited to comments, reviews, messages, notes, suggestions, complaints, before and after photos, you agree that the User Content is non-confidential, does not violate any privacy, publicity, or intellectual property rights, and is granted to Render Dwell in our sole discretion for use as we determine. Render Dwell reserves the right to remove User Content at any time.

Personal information and credit card information must be accurate and complete when provided for contact or purchasing purposes. Unless otherwise specified or agreed upon, all purchases made on our website will be charged in full at the time of purchase. Prices on our website are starting package prices, and do not include any additional services or added fees for revisions, etc.

Pricing errors caused by computer or user error, including mathematical, typographical, or invoice discrepancies, as well as errors in description, color, or other specifications, may be corrected. We do not guarantee the complete accuracy, physical capability, availability, or reliability of any information or specifications provided, nor do we guarantee that any content, images, or product description and/or details are up to date. We reserve the right to correct any errors at any time.

On September 25, 2022, these Terms + Conditions were last updated. These Terms and Conditions are subject to change or updating at any time and will be posted here for your convenience. Use of this website after the posting of updated Terms + Conditions constitutes acceptance of all changes contained therein.

These Terms + Conditions, as well as any actions related to them, will be governed by the laws of the State of Indiana, without regard to its conflict of law provisions.